Dear user,
we would like to provide you with some information regarding the processing of personal data entered in the “Spare parts and product warranty” form of Foxcutlery website. Not all data is necessary to submit the request; nevertheless, we can provide better assistance with a larger quantity of information. Anyway, the data marked with an asterisk are indispensable.
It is recommended not to send particular categories of data (so-called sensitive data) concerning oneself or others and images not relating to the specific product in question.
Purpose of treatment
All the information sent and the data requested in this form shall be treated by the staff exclusively dedicated to taking care of your request and giving you assistance. It is possible that you can be reached out to give you clarifications and answers, or to ask you further information. The contact shall take place through the indicated channels of communication.
Legal basis of treatment
The legal basis of treatment is given by Article 6, first paragraph letter B of the GDPR, namely “processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract”.
Period of conservation of personal data
All the information sent will be kept for the period of time necessary to assist you with problems related to the product(s) in question and may be kept, for statistical or backup purposes, for a period of 12 months from the sending of the request.
Recipients or eventual categories of recipients of personal data and data transfer extra-European Union
Personal data will not be disclosed to third parties, except when necessary to provide you with the requested feedback. Additionally, data may be processed by professionals (such as the informatics company that realized the website, etc…). Personal data will not be transferred or disclosed in extra-European countries in any way.
Controller of the process and rights of the data subject
The Data controller is Oreste Frati S.r.l. with registered office in Via La Mola, 4 – Maniago (PN), CAP: 33085, VAT N°: IT00405660937 and can be contacted by phone: +39 0427 739132 or email: info@foxcutlery.com to which you may apply to enforce your rights as provided by the articles: 13 (Right to withdraw consent), 15 (Right to access data), 16 (Right to rectification), 17 (Right to be forgotten), 18 (Right to restriction of processing), 20 (Right to portability), 21 (Right to object), 77 (Right to refer to the Data Protection Authority) of Reg. 679/16.