Dear user,
we would like to provide you with some information regarding the processing of personal data entered in the 'Contact Us' form of Foxcutlery website. Not all data is necessary to submit the request; nevertheless, we can provide better assistance with a larger quantity of information. Anyway, the data marked with an asterisk are indispensable.
Purpose of Treatment
the data you enter in this form and any other information submitted will be processed solely to take charge your request for replacement or return of the product(s) purchased within the Foxcutlery website. Additionally, we may contact you for order processing, if necessary, via email or phone.
Legal basis of treatment
The legal basis for processing is provided under letter B of paragraph 1 of Article 6 of the GDPR, which states that “ processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures taken at the request of the data subject”.
Period of conservation of personal data
The data submitted will be retained only for the duration necessary to process the return or replacement of the product in question, except for any data whose retention is mandated by law.
Recipients or eventual categories of recipients of personal data and data transfer extra-European Union
Personal data will not be disclosed to third parties except when necessary to provide you with the requested feedback. Additionally, data may be processed by professionals (such as the IT company that developed the website, etc.). Personal data will not be transferred or disclosed to countries outside of Europe in any way.
Controller of the process and rights of the data subject
The data controller is Oreste Frati S.r.l., registered office in Via La Mola, 24-Maniago (PN), CAP 33085, P.IVA/C.F.: IT00405660937, phone number: +39 0427 71814 / +39 0427 730376and email: : info@anticacoltelleriatavella.com . You can contact us with an email to the latter address in order to enforce your rights as stated in articles: 13 (right to consent’s withdrawal), 15 (right of access), 16 (right of rectification), 18 (right to restriction of processing), 20 (right to data portability), 21 (right to object), 77 (right to lodge a complaint to a supervisory authority) of the Regulation 679/2016
It is important to highlight that the option for returns is exclusively available to consumers, defined as natural persons engaging in activities unrelated to any entrepreneurial, commercial, craft, or professional endeavors, as regulated by the Consumer Code (Legislative Decree No. 206/2005). For further details, please refer to the terms and conditions of the sale.